5 Overlooked Self Storage Risks

When it comes to choosing self-storage, most people focus on price or location. But there are some important self-storage risks that often get overlooked—and they could cause serious problems for your belongings. At StoreThat, a premium family-run self-storage facility, we believe in helping customers understand these hidden risks to keep your items safe and secure.

1. Inadequate Security Measures

Not all secure self-storage facilities are created equal. While many sites offer 24/7 access, they don’t always provide comprehensive security. Simple CCTV cameras and basic locks aren’t enough to protect your valuables. True security means having trained staff on site, controlled access systems, and regular monitoring. At StoreThat, we have friendly, professional staff present at all times to ensure your belongings stay protected.

2. Poor Facility Maintenance

Another often overlooked risk is poor maintenance. Storage units that suffer from leaks, dampness, or pest problems can seriously damage your goods over time. This is a common issue at low-priced, lower-quality self-storage centres. Our premium self-storage units are regularly checked and maintained to guarantee a dry, clean, and pest-free environment, protecting everything you store with us.

3. Hidden or Unstable Pricing

Many people get drawn in by low introductory rates or cheap monthly prices, only to find hidden fees or unexpected price increases a few months later. This is one of the biggest self-storage risks when choosing a provider. Some companies charge extra for administration, out-of-hours access or any number of things that you would not think of. At StoreThat, we offer clear, stable pricing without hidden costs, so you can budget your storage with peace of mind.

4. Poor Customer Support

Poor communication can cause big headaches if you need to retrieve or add items quickly. While some facilities advertise 24/7 access, restrictions often apply in practice. Also, many sites lack reliable customer support. At StoreThat, our access hours are secure and consistent, but our communication is always open. Even outside office hours, a real person will answer your calls, and emails are responded to promptly—because good service is part of premium self storage.

5. Lack of Flexibility and Scalability

Your storage needs may change, but many providers offer fixed sizes or inflexible contracts. This can leave you stuck with too much or too little space. One key to avoiding self storage risks is choosing a provider that can grow with you. StoreThat is family-run and built to offer flexible solutions, whether you need a small unit for personal use or larger commercial storage.

Choosing a premium self storage facility is about more than just space. It’s about protection, transparency, and trust. By understanding these common self storage risks, you can avoid unpleasant surprises and safeguard your belongings.

If you’re concerned about your current storage or just want a safer, more reliable option, contact StoreThat today. Our friendly team is ready to help you find the perfect storage solution.

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