Complaints Procedure
At Store That we are committed to providing exceptional customer service to everyone. We sincerely hope that you are happy with the level of care and attention that you receive from the second you step onto our site, but if there is anything that you are not happy with, please let us know so that we can try to fix it!
Please fill out the below form with the details of the complaint you’d like to make. This will help us to ensure that any feedback is dealt with in a prompt and professional manner. We endeavour to respond within 48 hours.
Prior to using this form, please check our Frequently Asked Questions as these may contain the answers to your concerns.
Take a read of our Customer Complaints Handling Policy for alternative contact methods.