Important Questions to Ask Before Using our Self-Storage East London Facility

It’s the same as anything; it’s important to research a product or service that you plan on using before you actually invest money into it. There are some underlying questions you should ask before using a self-storage facility, to ensure you know that your items are safe and secure, and that you’re getting the most for your money. It’s essential to examine whether the storage facility you plan on using will be suitable for your needs, which as simple as it sounds, people often forget to check. They see a storage unit which they think will be big enough for them and is the cheapest out there, but when push comes to shove, it isn’t right for them at all! 

The team here at Store That, a self-storage East London rental facility, wanted to highlight the important questions you should ask before renting a storage unit. 

Security & Pricing 

First and foremost, you don’t want to be overcharged when it comes to sourcing a storage solution. It’s important to find quotes from a range of facilities within your area to ensure you are getting the most for your money and not unnecessarily spending money. Whilst pricing is an important factor to look at when finding a self-storage facility, the peace of mind you gain from renting a secure and safe facility is invaluable. Ensure the company you’re hiring from have 24-hour CCTV and where possible, secure gates. You want to ensure that the storage ground is equipped with security features, so don’t be shy in asking whether you’re covered if something did happen to your storage unit or if it was broken into! 

Accessibility 

It’s important that you can access your storage facility during their opening times and in a safe and secure environment, so be sure the access hours are workable for you. At our facility, no customers are allowed on site without staff present. 

Customer Service 

Here at our self-storage East London facility, we pride ourselves on our customer service. You want a provider who cares for their business and their customers and to know that the goods you are storing are in safe hands. It’s important to ask whether there is someone to speak to on-site during the week and ultimately, find out how easy it is to get in touch with them. Make sure you research your potential provider before renting a storage facility, look at reviews, testimonials and their social media pages to scan for comments. 

Storing your items with Store That, a self-storage East London facility 

We’re proud to highlight the fact that we have 24-hour CCTV and on-site security personnel in operation for the purpose of security and safety management. You can find a list of our reviews on Google and a link to our Facebook page for updates about who we are and what we offer. If you’re new to Store That and looking for a storage facility provider, why not contact us today? You can reach us on 020 7515 1300 and at info@storethat.co.uk. We look forward to hearing from you!